Last Updated: August 13, 2026

These Terms and Conditions of Use and Sale (the “Terms”) constitute a legally binding agreement governing access to and use of Anger-Management.ca (the “Website”) and the purchase, access, participation in, and use of any program, course, module, educational material, exercise, assessment, certificate, communication, downloadable material, or related service made available through the Website (collectively, the “Program”).

The Website and Program are operated by:
Nina Ter-Saakova, Sole Proprietor
Email: info@anger-management.ca

In these Terms, “Nina Ter-Saakova,” “Provider,” “we,” “us,” and “our” refer to the sole proprietor operating the Website and Program. “Participant,” “customer,” “you,” and “your” refer, as applicable, to the person purchasing, registering for, accessing, or participating in the Program.

BY COMPLETING A PURCHASE, REGISTERING FOR AN ACCOUNT, ACCESSING THE PROGRAM, OR OTHERWISE USING THE WEBSITE OR PROGRAM, YOU ACKNOWLEDGE THAT YOU HAVE BEEN GIVEN A REASONABLE OPPORTUNITY TO READ AND REVIEW THESE TERMS, THAT YOU UNDERSTAND THEM, AND THAT YOU AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT PURCHASE, REGISTER FOR, ACCESS, OR USE THE WEBSITE OR THE PROGRAM.

Nothing in these Terms excludes, restricts, limits, or waives any right, warranty, remedy, protection, or obligation that cannot lawfully be excluded, restricted, limited, or waived under applicable law, including the Consumer Protection Act (Québec) and the Civil Code of Québec. Where any provision of these Terms conflicts with mandatory applicable law, the mandatory law prevails and the provision shall apply only to the maximum extent permitted by law.

1. Nature and Purpose of the Program
1.1 The Program is a self-directed online educational program providing information, exercises, learning materials, and educational strategies concerning subjects that may include anger awareness, communication, conflict management, decision-making, interpersonal relationships, and personal development.

1.2 The Program is an educational service only. It is not individualized professional treatment, therapy, psychotherapy, counselling, medical care, psychiatric care, psychological treatment, legal advice, social work, rehabilitation treatment, or any other regulated professional service.

1.3 Participation in the Program does not create a physician-patient, psychologist-client, psychotherapist-client, counsellor-client, social worker-client, lawyer-client, fiduciary, or other regulated professional relationship between the Provider and the Participant.

1.4 The Program must not be interpreted as providing a diagnosis, clinical assessment, individualized treatment plan, legal opinion, professional evaluation, or prediction concerning any Participant.

2. Participant’s Decision to Use the Program
2.1 Subject to applicable law, the Participant is solely responsible for determining whether the Program is appropriate for the Participant’s objectives and circumstances.

2.2 Information available through the Program is general educational information and cannot account for every Participant’s individual circumstances.

2.3 Participants who require medical, psychological, psychiatric, legal, counselling, social-work, or other regulated professional services should obtain advice or services from an appropriately qualified professional. The Provider strongly encourages Participants to do so where any doubt exists.

2.4 The Provider does not undertake to monitor a Participant’s personal circumstances or to determine whether additional professional assistance is appropriate, and assumes no obligation to do so.

3. Not an Emergency or Crisis Service
3.1 The Website and Program are not emergency-response, crisis-intervention, medical, psychiatric, or public-safety services, and are not designed, staffed, or monitored to function as such.

3.2 The Provider does not undertake to continuously monitor Program communications, account messages, or Participant activity for emergencies of any kind.

3.3 A Participant must not rely upon the Website, the Program, email, account messaging, or any other Program communication as a means of obtaining emergency assistance.

3.4 In an emergency, the Participant must contact emergency services (such as 911) or another appropriate emergency or professional resource available in the Participant’s jurisdiction. The Provider disclaims all responsibility for harm arising from a Participant’s reliance on the Website or Program in place of appropriate emergency services, to the fullest extent permitted by law.

4. Court, Probation, Parole, Employment and Third-Party Requirements
4.1 Some Participants may purchase the Program because a court, judge, probation or parole authority, lawyer, employer, educational institution, government body, family-related authority, professional, insurer, or another third party has requested or required anger-management education.

4.2 THE PROVIDER DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT THE PROGRAM OR ANY CERTIFICATE WILL BE ACCEPTED, RECOGNIZED, APPROVED, OR CONSIDERED SUFFICIENT BY ANY PARTICULAR THIRD PARTY. Requirements differ among jurisdictions, courts, organizations, decision-makers, orders, employers, and individual cases, and are entirely outside the Provider’s control.

4.3 Before purchasing the Program, the Participant is solely responsible for independently determining the requirements applicable to the Participant, including without limitation any requirements relating to: minimum instructional hours; course duration; course content; delivery method; instructor qualifications; provider qualifications; assessments or examinations; attendance; identity verification; certificates; reports; progress information; court documentation; accreditation; or any other requirement imposed by the referring authority or organization.

4.4 The Participant is strongly encouraged to provide the referring authority with information concerning the Program and to obtain written confirmation of acceptability before purchasing. Failure to do so is at the Participant’s sole risk.

4.5 The Provider shall have no responsibility or liability whatsoever for a third party’s independent decision to accept, reject, recognize, disregard, discount, or assign any particular significance to the Program or any certificate issued in connection with it.

5. No Legal Representation or Guarantee
5.1 Nothing appearing on the Website or in any Program communication constitutes a representation that completion of the Program will satisfy any particular court order, probation condition, parole condition, employment requirement, educational requirement, family-law requirement, immigration requirement, insurance requirement, or other legal or administrative requirement.

5.2 References on the Website to courts, lawyers, probation, parole, employers, government organizations, or other referring sources describe circumstances in which individuals may seek anger-management education. Such references do not imply, and must not be interpreted as implying, endorsement, authorization, accreditation, affiliation, or approval by those entities.

5.3 No statement by the Provider, whether on the Website or otherwise, may be interpreted as a prediction or guarantee concerning the outcome of any legal, employment, administrative, family, educational, or other proceeding.

6. No Guarantee of Results
6.1 Individual results vary substantially, and the Provider makes no promise, representation, or guarantee, express or implied, that participation in or completion of the Program will: change a Participant’s behaviour; prevent future conflict; improve a relationship; produce improvement; satisfy a court or referring authority; result in a favourable judicial or administrative decision; affect probation or parole; preserve or obtain employment; produce reconciliation; resolve a family dispute; satisfy another person or organization; or produce any other particular result.

6.2 A Participant’s outcome may depend on numerous factors entirely beyond the Provider’s knowledge or control, including the Participant’s own conduct, disclosures, and choices.

6.3 A certificate confirms only the specific completion requirements identified by the Provider at the time of issuance. It does not certify, and must not be represented by the Participant to any third party as certifying, rehabilitation, behavioural change, psychological condition, fitness, character, risk level, or future conduct.

7. Program Descriptions
7.1 The applicable Program description presented at the time of purchase identifies the principal characteristics of the Program.

7.2 Descriptions of anticipated completion time are estimates only, unless expressly identified as mandatory requirements. Participants work at different speeds, and an estimated duration is not a guarantee that any given Participant will require or receive precisely that amount of instructional time.

7.3 The Provider reserves the right to make reasonable non-material changes to Program presentation, formatting, technology, exercises, examples, or educational content at its discretion, where permitted by applicable law, without liability to the Participant.

8. Eligibility and Legal Capacity
8.1 A person purchasing the Program represents and warrants that the person has the legal capacity required to enter into this transaction, or that any legally required authorization has been obtained.

8.2 Special requirements may apply where a Participant is a minor or where another person purchases a Program on the Participant’s behalf. A purchaser who registers a minor or third party for the Program represents that they are authorized to do so and accepts responsibility for ensuring compliance with these Terms by that individual.

8.3 The Provider may request reasonable information necessary to verify identity, transaction information, Program completion, or certificate eligibility, where permitted by applicable law, and may decline to issue a certificate where such verification cannot reasonably be completed.

9. Accuracy of Information and Prohibition on Fraud
9.1 Participants must provide accurate, current, and complete information at all times.

9.2 A Participant must not: impersonate another person; register under a false identity; provide materially false information; have another person complete Program requirements on the Participant’s behalf; complete Program requirements on behalf of another Participant; manipulate completion records; circumvent required activities; falsify documents; alter a certificate; obtain a certificate through deception; or otherwise misrepresent Program completion.

9.3 The Provider may investigate any reasonable indication of fraud, impersonation, unauthorized account use, or manipulation, and may require additional verification before issuing or authenticating a certificate.

9.4 Where supported by reasonable grounds and permitted by applicable law, the Provider may withhold, suspend, revoke, or invalidate a certificate obtained through fraud or material non-compliance with Program completion requirements, without refund, and without liability to the Provider, except as required by mandatory law.

10. Personal and Non-Transferable Access
10.1 Program access is granted to the registered Participant for that Participant’s personal use only.

10.2 Except with the Provider’s prior written authorization, or where otherwise required by law, access may not be sold, transferred, sublicensed, assigned, shared, rented, or made available to any other person.

10.3 Purchasing one Program registration does not entitle multiple persons to participate or to obtain certificates. The Provider may treat any violation of this Section as a material breach entitling it to suspend or terminate access without refund, subject to applicable law.

11. Account Security
11.1 Participants are solely responsible for taking reasonable measures to safeguard their usernames, passwords, and other authentication information, and for all activity occurring under their account, except to the extent such activity results from the Provider’s own negligence.

11.2 The Participant must promptly notify the Provider of any suspected unauthorized account access.

11.3 Subject to applicable law, the Provider may restrict account access where reasonably necessary to investigate suspected fraud, unauthorized access, security incidents, or misuse, and shall have no liability for any resulting temporary loss of access.

12. Price and Payment
12.1 The applicable price will be disclosed before the transaction is completed.

12.2 Unless expressly indicated otherwise, the Program is purchased through a one-time payment and does not create a recurring subscription.

12.3 Applicable taxes and other mandatory charges will be disclosed and collected as required by law.

12.4 By completing checkout, the Participant authorizes the applicable payment processor to process the amount displayed and accepted at that time, and represents that the Participant is authorized to use the selected payment method and that all payment information provided is accurate and valid.

13. Online Purchase and Contract Formation
13.1 Purchases made through the Website may constitute distance contracts under Québec consumer protection legislation.

13.2 Before concluding the transaction, the information required by applicable law will be presented to the consumer, and, where required by law, the consumer will have an opportunity to review the transaction and correct errors before accepting it.

13.3 Participants should retain these Terms and their purchase confirmation for their records.

14. Refund and Cancellation Policy
14.1 EXCEPT WHERE A RIGHT OF CANCELLATION, RESOLUTION, REIMBURSEMENT, REFUND, OR OTHER REMEDY IS PROVIDED BY MANDATORY APPLICABLE LAW, ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE.

14.2 Without limiting the generality of the foregoing, none of the following, by itself, creates a contractual right to a refund: a Participant’s dissatisfaction with the Program; failure to complete the Program; change of mind; lack of time; failure to use available access; failure to verify third-party requirements before purchasing; or a third party’s refusal to accept a certificate.

14.3 This policy does not override any mandatory statutory cancellation, resolution, reimbursement, or other consumer right. Where Québec law gives a consumer a right to cancel or resolve the contract, that right applies notwithstanding the commercial no-refund policy stated above.

14.4 Where the Program is legally characterized as a contract involving sequential performance for instruction, training, or assistance, the mandatory provisions of the Consumer Protection Act (Québec) applicable to such contracts shall apply.

15. Chargebacks and Payment Disputes
15.1 Participants should contact the Provider concerning billing questions so that legitimate billing issues can be investigated and resolved promptly, before initiating a chargeback.

15.2 Nothing in these Terms prevents a consumer from exercising any lawful right concerning a credit-card charge, payment dispute, chargeback, or statutory remedy.

15.3 However, knowingly making a materially false representation to a payment provider concerning a valid, undisputed transaction constitutes a breach of these Terms and may, where permitted by applicable law, result in suspension or termination of Program access, denial of future service, and pursuit of any lawful remedy available to the Provider, including recovery of amounts improperly reversed together with reasonable related costs, to the extent permitted by law.

15.4 The Provider may provide transaction records, account records, acceptance records, access logs, completion records, communications, and other relevant evidence to a payment processor, financial institution, or dispute-resolution service when reasonably necessary to respond to a payment dispute and where permitted by applicable privacy law.

16. Certificate Requirements
16.1 Where a certificate is offered, the Participant must satisfy the Program’s stated completion requirements before receiving it. Registration or payment alone does not constitute completion.

16.2 The Provider may use reasonable measures to verify that required activities were completed by the registered Participant personally.

16.3 A certificate represents only what is expressly stated on it. It does not constitute, and must not be represented by the Participant as constituting: professional accreditation; academic accreditation; a degree or diploma; a professional licence; clinical certification; psychological assessment; medical assessment; psychiatric assessment; risk assessment; legal opinion; a determination of rehabilitation; a determination of character; a guarantee of future conduct; or a guarantee of acceptance by any third party.

17. Fraudulent or Altered Certificates
17.1 Certificates may not be altered, falsified, reproduced deceptively, sold, transferred, or presented as belonging to another person.

17.2 The Provider reserves the right, where permitted by law, to confirm the authenticity and basic completion status of a certificate when presented with sufficient identifying information and a legitimate verification request, subject to applicable privacy requirements.

17.3 The Provider may refuse to authenticate, and may publicly disavow, any certificate reasonably determined to have been altered or obtained fraudulently, and reserves all rights and remedies available at law arising from such fraud, including referral to law enforcement or the relevant referring authority where appropriate.

18. Intellectual Property
18.1 All Website and Program content – including original text, lessons, exercises, assessments, worksheets, questionnaires, graphics, photographs, illustrations, videos, audio recordings, downloads, page layouts, designs, databases, logos, trademarks, and other original materials – is owned by the Provider or its applicable licensors, except where otherwise indicated. All such content is protected by Canadian and international intellectual property laws.

18.2 Program purchase does not transfer ownership of any intellectual property. The Participant receives only a limited, revocable (where legally permitted), non-exclusive, non-transferable licence to access and use purchased Program materials for the Participant’s personal and lawful purposes during the applicable access period.

18.3 Except where permitted by applicable law or expressly authorized in writing by the Provider, Participants may not: reproduce substantial Program materials; distribute Program materials; publish Program materials; sell or sublicense Program materials; upload Program materials to another website or service; publicly display Program materials; systematically download or extract Program content; create a competing course substantially derived from Program materials; remove copyright or proprietary notices; or commercially exploit Program materials in any manner.

18.4 All rights not expressly granted in these Terms are reserved by the Provider. Unauthorized use of the Provider’s intellectual property may result in immediate suspension of access, in addition to any other remedy available at law, including injunctive relief and recovery of damages and reasonable legal costs to the extent permitted by law.

19. Automated Extraction and Technological Misuse
19.1 Participants must not use bots, crawlers, scraping tools, automated extraction systems, malicious scripts, or other technologies to systematically extract protected Program content or interfere with the Website.

19.2 Participants must not attempt to bypass authentication, access controls, security systems, technological restrictions, or Program completion mechanisms. Any such attempt constitutes a material breach entitling the Provider to immediately suspend or terminate access without refund, subject to applicable law.

20. Prohibited Conduct
20.1 Participants must not use the Website or Program: unlawfully; fraudulently; to harass another person; to impersonate another person; to compromise Website security; to introduce malicious software; to interfere materially with Website operations; to obtain unauthorized access to data or accounts; to violate intellectual-property rights; or to facilitate fraudulent Program completion.

20.2 The Provider reserves the right to take any lawful action in response to prohibited conduct, including suspension or termination of access, without refund, and reporting to appropriate authorities where warranted.

21. Suspension or Restriction of Access
21.1 Subject to applicable law and the Provider’s contractual obligations, the Provider may temporarily suspend or reasonably restrict access when necessary to: address security risks; prevent unauthorized access; investigate suspected fraud; address material misuse; protect Website infrastructure; respond to unlawful activity; or enforce material Program completion requirements.

22. Technology Requirements
22.1 Participants are solely responsible for maintaining equipment, software, browser functionality, email access, and an Internet connection reasonably capable of accessing the Program.

22.2 The Provider is not responsible for failures originating solely from a Participant’s equipment, Internet connection, browser configuration, email filtering, third-party device, or other technology outside the Provider’s reasonable control, except to the extent otherwise required by applicable law.

23. Website Availability
23.1 The Provider may perform maintenance, security updates, software updates, and other reasonable technical work at its discretion.

23.2 Temporary interruptions may result from maintenance, hosting failures, telecommunications failures, cyber incidents, software problems, power interruptions, or events outside the Provider’s reasonable control. The Provider does not promise or warrant uninterrupted or error-free availability.

24. Third-Party Technology and Services
24.1 The Website may depend on independent providers of hosting, payment processing, email delivery, analytics, content delivery, security, telecommunications, or other technology.

24.2 The Provider is not responsible for acts or failures attributable solely to independent third-party systems outside the Provider’s reasonable control.

24.3 Links to external websites are provided for convenience or information only and do not constitute an endorsement of the information, services, policies, or practices of those websites. The Provider disclaims all responsibility for third-party website content.

25. Informational Content and Reliance
25.1 The Provider endeavours to present useful educational information but does not represent that general educational information is appropriate to every individual situation.

25.2 Participants remain solely responsible for decisions they make based on their individual circumstances. The Program must not be relied upon as a substitute for individualized advice from a qualified professional where individualized professional advice is appropriate.

26. Testimonials and Examples
26.1 Testimonials, participant comments, hypothetical scenarios, case examples, illustrations, or descriptions of experiences appearing on the Website are not guarantees that another Participant will obtain the same or similar results. Individual experiences vary, and hypothetical examples are provided for educational purposes only and must not be interpreted as predictions concerning any particular Participant.

27. Limitation of Warranties
27.1 To the fullest extent permitted by applicable law, THE WEBSITE AND PROGRAM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” and no representation, warranty, condition, or guarantee is made beyond those expressly stated in the applicable contract or required by mandatory law.

27.2 Subject always to mandatory legal warranties and consumer rights, the Provider does not guarantee: uninterrupted Website availability; compatibility with every device or configuration; acceptance by any particular third party; a particular personal outcome; a particular legal or administrative outcome; behavioural change; relationship improvement; or satisfaction of requirements that the Participant did not verify before purchase.

27.3 Nothing in this Section excludes a legal warranty or other protection that applicable law prohibits the Provider from excluding.

28. Limitation of Liability
28.1 THIS SECTION APPLIES ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. Nothing in these Terms purports to release the Provider from consequences for which applicable Québec or Canadian law prohibits contractual exclusion of liability.

28.2 Subject to that limitation, the Provider shall not be liable for losses attributable solely to: a Participant’s failure to follow Program instructions; materially inaccurate information supplied by the Participant; unauthorized account sharing; fraudulent use of the Program; a Participant’s failure to verify third-party requirements; an independent third party’s decision concerning a certificate; circumstances exclusively within the Participant’s control; or independent systems outside the Provider’s reasonable control.

28.3 The Provider shall not be liable for indirect, incidental, special, exemplary, or consequential loss, including loss of income, loss of employment, loss of custody or visitation rights, or any other economic loss, arising from circumstances for which a contractual limitation of liability is legally permitted.

28.4 To the extent permitted by applicable law and without prejudice to any non-waivable consumer right, the Provider’s total aggregate liability to a Participant arising out of or relating to the Program, however characterized, shall not exceed the amount actually paid by the Participant for the Program giving rise to the claim.

28.5 Any limitation in these Terms shall automatically be reduced to the maximum limitation legally enforceable rather than being interpreted as attempting to exclude a non-waivable right.

29. Indemnification
29.1 To the extent permitted by applicable law, the Participant agrees to indemnify, defend, and hold harmless the Provider, and the Provider’s agents and representatives, from and against any claim, demand, loss, liability, damage, or expense (including reasonable legal fees) arising out of or relating to: (a) the Participant’s breach of these Terms; (b) the Participant’s fraudulent, unlawful, or unauthorized use of the Program or Website; (c) materially false information provided by the Participant; or (d) the Participant’s violation of the intellectual property or other rights of the Provider or a third party.

30. Assumption of Risk
30.1 The Participant acknowledges that engaging with educational material concerning anger, conflict, and interpersonal relationships may bring up difficult thoughts, memories, or emotions, and that the Participant voluntarily assumes those risks in choosing to participate.

30.2 This acknowledgment does not diminish the Provider’s obligation, described in Section 3, to direct Participants to appropriate emergency or professional resources, and does not affect any non-waivable consumer protection.

31. Privacy and Personal Information
31.1 Personal information will be handled in accordance with the Provider’s Privacy Policy and applicable privacy legislation. The Privacy Policy should be reviewed together with these Terms.

31.2 Personal information may be disclosed to service providers or other persons only where permitted by applicable law and subject to applicable safeguards and requirements.

31.3 The Provider may maintain records reasonably necessary for transaction administration, Program operation, certificate verification, fraud prevention, legal compliance, dispute management, and other lawful purposes in accordance with the applicable Privacy Policy and law.

32. Electronic Communications
32.1 Service-related communications may be transmitted electronically, including account notices, transaction confirmations, Program communications, technical notices, and certificate-related communications.

32.2 Participants are responsible for providing a functioning email address and keeping their contact information reasonably current. The Provider is not responsible for a Participant’s failure to receive a communication sent to the address on file.

33. Records
33.1 The Provider may maintain electronic records relating to: purchases; acceptance of applicable terms; account activity; Program access; module completion; assessments; certificate issuance; customer-service communications; payment disputes; security events; and suspected fraud.

33.2 Such records may be used for legitimate business, compliance, evidentiary, security, and dispute-resolution purposes, subject to applicable privacy law, and constitute the Provider’s business records for purposes of any dispute.

34. Program Modifications
34.1 The Provider may make reasonable changes to Program formatting, examples, exercises, technology, presentation, and educational materials for purposes such as improving functionality, maintaining security, or keeping materials current.

34.2 No provision of these Terms authorizes the Provider to make a unilateral contractual modification prohibited by applicable consumer protection legislation. A material contractual amendment affecting an existing consumer will be made only in accordance with applicable law.

35. Changes to These Terms
35.1 The Provider may publish updated Terms governing future purchases and future use of the Website. Unless otherwise permitted by applicable law, changes will not retroactively alter material rights or obligations applicable to a completed purchase.

35.2 Where applicable law permits amendment of an existing consumer contract only after prescribed notice or subject to cancellation rights, those requirements shall be respected. The version applicable to a transaction will generally be the version accepted in connection with that transaction.

36. Force Majeure
36.1 The Provider will not be responsible for delay or inability to perform caused by events beyond the Provider’s reasonable control, including widespread telecommunications outages, infrastructure failures, natural disasters, pandemics, acts of government, labour disruptions, cyberattacks, or failures of essential independent services.

36.2 This provision does not remove any remedy that mandatory applicable law gives the consumer.

37. Dispute Resolution
37.1 The Provider encourages Participants to first raise any concern directly with the Provider using the contact information in Section 43, so that it may be addressed informally and promptly.

37.2 Subject to Section 37.3, any dispute arising out of or relating to these Terms or the Program that cannot be resolved informally may be referred by either party to mediation before a mutually agreed mediator in Québec, as a non-binding first step, before formal proceedings are commenced.

37.3 Nothing in this Section requires a Québec consumer to submit to mediation, arbitration, or any other process, or otherwise restricts, limits, or waives the consumer’s right to bring proceedings before a competent court, including on an individual or class basis, where applicable Québec consumer protection legislation gives the consumer that right. This Section applies only to the extent consistent with such legislation.

38. No Waiver
38.1 A failure or delay by the Provider in exercising a contractual right does not, by itself, constitute a permanent waiver of that right. A waiver concerning one breach does not automatically constitute a waiver concerning a subsequent breach. This provision applies only to the extent permitted by law.

39. Severability and Maximum Lawful Effect
39.1 Each provision of these Terms is intended to operate only to the maximum extent permitted by applicable law. Where a provision is invalid or unenforceable, it shall be ineffective to the extent of the invalidity or unenforceability, and the remainder of these Terms shall continue to apply where legally possible.

40. Survival
40.1 Sections concerning intellectual property, limitation of warranties, limitation of liability, indemnification, governing law, and any other provision which by its nature should survive, shall survive the termination or expiry of a Participant’s access to the Program.

41. No Transfer by Participant
41.1 To the extent permitted by applicable law, Program access and contractual rights personal to a registered Participant may not be commercially transferred, resold, or assigned to another person without the Provider’s written consent. Nothing in this provision limits a statutory right that applicable law makes transferable.

42. Entire Agreement
42.1 Subject to applicable mandatory law, the agreement concerning the Program consists of these Terms, the Program description and transaction information presented to the Participant, the Privacy Policy where incorporated as applicable, and any other terms expressly incorporated into the transaction.

42.2 No informal statement should be interpreted as modifying the contract unless it legally forms part of the agreement. Nothing in this Section excludes representations or information that applicable consumer protection legislation deems to form part of the contract.

43. Governing Law
43.1 Subject to mandatory consumer protection and jurisdictional rules, these Terms are governed by the laws applicable in the Province of Québec and the federal laws of Canada applicable therein.

44. Consumer Protection
44.1 Nothing contained in these Terms is intended to avoid, waive, restrict, or diminish a mandatory right provided by the Consumer Protection Act (Québec), the Civil Code of Québec, or another applicable law.

45. Language
45.1 These Terms are published in English and French, which constitute the official versions of this document. Translations into other languages are provided solely for informational and convenience purposes.

45.2 In the event of any inconsistency, discrepancy, ambiguity, or conflict between the English version, the French version, and any translated version, the English and French versions shall prevail. Where a discrepancy exists between the English and French versions, the French version shall govern and be binding, unless otherwise required by applicable law.

46. Contact and Notices
Questions, notices, customer-service requests, and legally permitted cancellation requests may be directed to:
Nina Ter-Saakova
Sole Proprietor
Email: info@anger-management.ca

A Participant making a request should provide sufficient information to allow the Provider to identify the relevant transaction, including the Participant’s name, email address used at purchase, and approximate purchase date.

47. Acknowledgement at Checkout
Before completing a purchase, the customer will be required to affirmatively accept these Terms through an unchecked acceptance mechanism substantially as follows:

“I confirm that I have had the opportunity to review the Terms and Conditions and the Program description, including the refund/cancellation policy and information concerning third-party acceptance. I agree to the Terms and Conditions.”

Any statutory notices, disclosures, cancellation provisions, or separate consents required by applicable law will also be presented in the manner prescribed by law.